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Getting Started (Windows Users)

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Once you have Signed Up online you will need to follow these simple steps to start using the Jetset service.

1

Activate your account - When you have Signed Up you will be sent an email asking you to activate your account. Simply click on the link within this email and your account will be activated.

Please note that your membership period will begin when you Sign Up not when you activate your account.

In addition you will receive a further 2 emails after the Sign Up process:

i) Membership registration confirmation: This email will include confirmation of your password (For security reasons your username and password are sent in separate emails). The email will also include your outgoing mail server details, so that you can send emails whilst abroad.

ii) Sales confirmation: This email will outline what you have bought and the amount you have paid and will include confirmation of your username. The email will also contain a link to the Jetset Client software. You will need to download the software to use the service (see below).

2

Download the Client software. This is the software that you will use every time you want to access your Jetset account. Click on the link within the sales confirmation email or go to the download page on this site.

Select the download marked for Windows users.

To download a guide to using the Jetset Client click here click here


3

Start using the service! Simply open the Client, enter your username and password and type in the country or location that you want to connect from e.g. France or Paris.

You will be given a list of ISP's that operate in your selected country/area. Select an ISP to connect to by clicking in the box.

It doesn't matter which ISP you choose as you will be charged the same price whichever you use. For each minute you are online you will be charged the relevant number of credits depending on which country you are in.

Each country falls into one of three pricing zones. Go to coverage to see the breakdown of countries within each zone.

4

Your Account Status. Every time you use the Jetset service you will be emailed at the beginning and end of your time online to let you know how many credits you have left.

Please note: you can access your account at any time to see how many credits you have and how long in days you have remaining on your membership.

5

Maintain Your Acount. If you are running low on credits (try not to let your credits get below 30, if you are actively using your account) or your membership period is about to expire, you can log into your account and top up either of these at any time.



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Customer Feedback

"Creating new accounts is very easy and quickly activated...we have encountered no problems..."
Carol Skinner,
Lewis Silkin



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